Encore Systems Limited — E-Commerce Platform
A commerce platform for storefronts, catalogues, inventory, orders, delivery, payments, returns, customer accounts, content, reporting, and role-aware administration.
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Encore Systems Limited — Awani AI Chat Bot
A multilingual AI chat bot for customer service that grounds answers in approved knowledge and live commerce data, with confidence controls and a safe path to human support.
Read articleEncore Systems Limited — Smart CRM
A customer relationship platform for customer and organization profiles, contacts, consent, preferences, conversations, tickets, orders, tasks, opportunities, pipelines, segmentation, and reporting.
Read articleEncore Systems Limited — Smart Restaurant Solutions
A restaurant operations platform for menus, branches, orders, delivery, customer care, availability, pricing, promotions, fulfilment states, and performance visibility.
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A governed knowledge base platform for structured articles, categories, collections, FAQs, playbooks, and step-by-step service guidance with search, approval, revision, publishing, ownership, audit, and integrations.
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A support ticket platform that turns customer or internal requests into owned, prioritized, trackable records with queues, SLA clocks, assignment, tasks, communication history, and resolution tracking.
Read articleEncore Systems Limited — Omni-Channel Smart Digital Solutions
An omnichannel customer operations platform that brings webchat, WhatsApp, Facebook, Instagram, email, and API conversations into one service workspace with routing, agent tools, supervisor visibility, and reporting.
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